FREQUENTLY ASKED QUESTIONS
We often receive emails or phone calls with the same inquiries so check here to see if your question can be answered. If not, please feel free to call us.
1) I have hurt myself some how. Should I come get a massage?
~Answer: Massage is very therapeutic and effective at helping with muscular issues. We ARE NOT physicians however. If you feel that you are having servere discomfort please see your health care physician to do an xray or MRI first. Once you have been cleared by your doctor we will be more than happy to help you.
2) I am not sure what type of massage I should get. What is the differece between Swedish, Deep Tissue and Neuromuscular
~Answer: Swedish Massage is a smooth strokes massage to relax and relieve stress. Deep Tissue Massage uses deep firm pressure to break up tightness. Neuromuscular Massage is
a pin point massage technique that relieves symptoms like numbness in the fingers and stiff neck for example
3) Why did I not receive a full 60 minute massage? I showed up on time.
~Answer: Your massage time starts from the time of your scheduled appointment until the full 60 minutes is over. If you are late, you are missing your time. There are other clients after you who have paid for their time as well. Please always arrive 10-15 minutes early to fill out paperwork and to discuss any therapy issues you may have. This will give you time to get settled to enjoy your full hour.
4) Should I completely undress?
~Answer: You can get completely undressed. But it is your option. If you would feel more comfortable, you can leave on your underwear (panties, boxers briefs etc). To ensure a more thorough massage of your back please remove under shirts and bras. However, if you only want one particular area worked on during your entire massage time; you can remove only the clothes for that area. You will still be covered under a sheet throughout your massage per state law. Any inappropriate uncovering or behavior will IMMEDIATELY end the session. Your comfort and the comfort level of the therapist should never be crossed.
5) Can I leave a tip? What if I forget to bring cash?
~Answer: Yes you can tip your therapist. It is at your discretion if you do and how much. Each therapist has credit card capabilities if you forget to stop at the ATM. Again, it is not required but is greatly appreciated.
Certificates and Voucher Questions:
1) I received a Gift Certificate or Voucher from Groupon/Living Social that I didn't know had expired. Can I still use it?
~Answer: Yes. But the full value is gone if you haven't made the appointment before it expires. You have anywhere between 90-120 days from the time you purchase the voucher to use it. So you lose that benefit.However, you can pay the additional $30 fee to your therapist to receive the full massage value. This fee is still a considerable deal. If you should just go somewhere else, you will have to pay for another voucher or pay full price anyway and you still have not taken advantage of the value for the voucher you've already purchased.
2) Can I use vouchers for couple's massages?
~Answer: No. we are sorry but vouchers are only a fraction of the regular price of our massages. We have to take time and effort to arrange schedules and the facilities to have it prepared for couple's massage. This makes it not lucrative for us at the voucher price.
3) Can I use a voucher for holiday appointments?
~Answer: No, sorry. We often run our own specials on holidays, so if you would like to visit us check back for updates on holiday specials.
4) Why can't I buy several vouchers of the same kind or from different companies for my appointments?
~Answer: The voucher companies (Groupon, Living Social and Amazon) have policies explaining only one voucher per customer and one can be given as a gift to another person. Vouchers are only meant to give clients an introductory to a new company, service or product. After which, if you like said company, you will return as a regular paying client. Talk with your service provider about deals they may have, if any, if you are interested. Please do not purchase more vouchers. They will not be honored. You can however, give them as gifts to friends and family.
5) Can I combine my voucher package deal to extend my massage past one hour? (i.e. use 2 of the 3 pack Living social massages)
~Answer: No. The vouchers cost is only a fraction of the rate of a regular massage and the voucher companies take an additional fee from that price. So it is not financially beneficial to the therapist to double the vouchers. However, you may use a voucher for one hour and pay the regular rate per additional time after that hour.
6) Why is my voucher voided if I was not able to make it to my scheduled appointment?
~Answer: There is a 24 hour cancellation policy for all appointments. Your therapist set aside the hour that your appointment is scheduled and does not get paid for that hour if you do not show up. We send out email reminders 24 hours before the date of your appointment so be mindful of checking your email. We understand emergency situations so if you should be involved in an urgent matter please be kind enough to call and let us know. We are more likely to work with you.
7) I purchased a voucher from Groupon as a gift. Can I trade it in for one of your gift certificates instead?
~Answer: No. Groupon has an option for purchasing as a gift certificate on their site however. Our gift certificates are for our clients that buy directly from us and not through a second party.
HIMALAYAN SALT THERAPY FAQ
1. What is Dry Salt Therapy?
Dry salt therapy, or halotherapy, is a holistic, drug free, natural therapy using micro particles of salt to promote better breathing, healthier skin, sounder sleep, improved physical fitness and endurance and overall wellness. Dry salt therapy also helps to alleviate symptoms of many respiratory and skin conditions.
2. How does it work?
Salt has the following properties:
• Mucolytic effects: loosens excessive mucus and speeds up mucociliary transport
• Removes pathogen agents (airborne pollen)
• Reduces IgE level (immune system oversensitivity)
The salt is grounded into tiny micro particles by our state-of-the-art halogenerator and then dispersed into the salt room or bed. While relaxing in one of our salt rooms or beds, customers inhale the dry, salt-enriched air deep down into the lungs, where the healing benefits do their greatest healing. The salt widens the airways and loosens the mucus, which begins to clear quickly, and inflammation is reduced, which makes more room in the airways for you to breathe. Symptoms subside, sometimes for up to 12 months. The non-inhaled particles landing on the skin help to balance pH and induce the reparative and regenerative processes in the skin, increasing rigidity and stimulating cell growth and microcirculation.
Specific to our salt rooms, we use Himalayan salt lamps and cover the floor in Himalayan salt to generate negative ions, which help to counterbalance the influx of positive ions from the many electronic devices we use every day. This improves your overall mental and emotional health, helping you to relax and de-stress.
3. What is the difference between a salt room and salt bed?
The benefits are the same in each environment, with the duration being different. Salt room sessions last 25 minutes. Those wishing to experience salt therapy primarily for the skin would benefit more in a salt bed due to the level of privacy, which allows one to disrobe. The salt room will only affect the skin areas that are exposed by normal clothing, but both environments will benefit the respiratory system equally.
4. What should I expect to experience in a Breathe Salt Room?
Our beautiful and spacious salt room allows for dry salt therapy to be experienced alone or in a group setting. The large room simulates the environment of a therapeutic salt cave, with Himalayan salt covering the walls and floor to calm the mind and body by releasing negative ions.
• Negative ions counterbalance the many positive ions we pick up from electronic devices like cell phones, tablets, etc. Neutralizing the atmosphere in this way stabilizes mood, decreases stress and prepares the body for ultimate healing.
A salt room session last 25 minutes and requires no more than lying back in a comfortable recliner and breathing deeply. Micro particles of salt are dispersed into the room by the halogenerator while you relax, read, listen to music, sleep or meditate.
5. What should I expect to experience in a Breathe Salt Bed?
A therapy session here lasts 25 minutes and is just as effective as a 25-minute salt room session. An appointment must be made beforehand. A Salt Bed looks similar to a tanning bed except the walls are made mostly of Plexiglas. Salt Beds offer a private setting where you can choose to disrobe to expose trouble skin. Salt Bed’s offer the addition of chromo-therapy as well as a heated double bottom for Himalayan salt crystals that provide additional negative ions and particles to enhance the salt therapy experience and benefits. We provide soft, relaxing music for you to listen to during the session however, you do have the option to plug in your own device during the session. When the session begins, we strongly recommend closing your eyes and taking slow deep breaths.
* If you suffer from claustrophobia, you may experience discomfort but the ability to see your surroundings, helps keep this to a minimum.
6. What clothing should be worn in the salt room and salt bed?
Comfortable clothing is recommended for the salt room. You may change into clothing that exposes areas of skin you would like the salt to reach (shorts, sleeveless shirts, skirts, etc). The salt bed is ideal for skin exposure and is private. We recommend wearing a bathing suit to expose the skin you want treated.
7. What are the side effects?
Since dry salt therapy is 100% natural and drug free, there are no negative side effects. After sessions, you may experience a slight cough, minor tightness in the chest or runny nose, but this is simply the salt doing its work to remove mucus and toxins from the lungs and airways.
8. How often should you come?
• Depending on age and stage of your condition, 20-30 sessions are recommended for long term results.
• The sessions should be frequent; about two or three a week is suggested.
• For irreversible conditions, two to three-month follow-up sessions are recommended to maintain the clear lungs.
In most patients, after a course of Dry Salt Therapy, airways become normal and symptoms disappear. The treatment's efficacy is estimated at 75-98%. Most clients do 1-2 Salt Therapy courses a year. In between they might come back for some top-up sessions, if they start to feel poorly, e.g. they are coming down with a cold.
9. Who can benefit from Salt Therapy?
Dry Salt therapy is like a toothbrush for your lungs and skin, EVERYONE can (and will) benefit. It is a (total) detox for the following conditions:
• Breathlessness and Chest Tightness
• Bronchial Infections
• Chronic Bronchitis
• Chronic Sinusitis
• Sleep Apnea
• Ear Infections
• Laryngitis (Pharyngitis,)
• Sore Throat, and Tonsillitis
• Cystic Fibrosis
• Hay Fever
• Sinus Inflammation
• Smoker’s Cough
• Helps fight against Skin Aging
• Dry and Flaky Skin
10. Salt Therapy can significantly help to:
• Reduce the need for inhalers and antibiotics
• Make your breathing easier after just a few sessions
• Improve lung function
• Reduce the number of hospital admissions
• Alleviate sneezing, coughing, and shortness of breath
• Clear mucus and sticky phlegm from the lungs
• Increase the resistance to respiratory tract diseases
• Strengthen your immune system
• Prolong remission times
11. Is salt therapy safe for children?
Yes. Dry Salt therapy is a completely drug-free treatment for children and adults. Children as young as 3 months have benefitted greatly and respond quickly and effectively to Halotherapy. Children are more prone to respiratory problems because they pick up more viruses and their lungs are not fully developed until about the age of 9. In addition, the environment is filled with pollutants which children have a harder time keeping at bay.
12. Is salt therapy safe for pregnant women?
Yes. Dry Salt therapy is a great choice for women who do not want to rely heavily on over-the-counter or prescribed medication for sinusitis, asthma, allergies, and other respiratory illnesses. Pregnant women who have come to BREATHE have experienced relief for their congestion and chronic respiratory problems. In addition, the ionized salt particles help boost their immune system.
13. Should I stop using my medication during salt therapy?
No. Dry Salt Therapy should be used as a complementary treatment. People who come to BREATHE often find that they can reduce their dependence on certain medications and that their episodes are not as frequent or severe. However, you should always follow your doctor's advice and your prescribed medication regimen.
14. Why is Dry Salt Therapy more effective than Wet Salt Therapy?
Amongst Dry Salt Therapy there wet salt therapy, which claiming to be just as effective. This is not true.
Wet salt therapy is a use of a saline solution that is evaporated into the air and breathed in by clients or used as a method of nasal irrigation. Wet salt only reaches the upper airways and sticks to the nose and mouth, not reaching the throat or the deepest part of the lungs and sinuses. This reduces the salt’s 'phlegm dissolving' properties because it does not get to the places where the salt’s effect would be most needed- in the deepest part of your lungs. This is why spending a few days on the beach is less effective than an hour in a dry aerosol salt room.
With our Dry Salt Technology not only is the salt concentration of the air in the salt room ideal for all clients, but the particle sizes are also calculated to make the therapy as beneficial as possible to everyone whether they are suffering from a skin condition or a disease that affects the deepest part of the lungs.